Privacy Policy

Last updated: 12 July 2026

HeyBreeze Ltd (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains what personal data we collect, how we use it, and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who we are

HeyBreeze Ltd
47 Bengal Street, Manchester, M4 6BB, United Kingdom
Company number: 0019277
Email: hello@heybreeze.co.uk

What data we collect

Contact details (name, email, phone, delivery/billing address) when you place an order or contact us
Account details if you register on our site
Order history and payment confirmation (we do not store full card details, payments are processed by our payment provider)

Technical data (IP address, browser type, device information) via cookies and site analytics
Marketing preferences if you sign up to our newsletter

How we use your data

We use your data to:

Process and deliver your orders
Manage your account and provide customer support
Send order confirmations, delivery updates, and service communications

Send marketing emails where you’ve opted in (you can unsubscribe at any time)
Improve our website and product range
Meet legal and accounting obligations

Legal basis for processing

We process your data under the following lawful bases: performance of a contract (order fulfilment), consent (marketing emails), legitimate interests (site improvement, fraud prevention), and legal obligation (tax and accounting records).

Sharing your data

We share data only where necessary with: payment processors, delivery/courier partners, IT and hosting providers, and HMRC or other authorities where legally required. We do not sell your personal data to third parties.

How long we keep your data

We retain order and account data for as long as your account is active, and for 6 years after for tax and accounting purposes, as required by UK law. Marketing data is kept until you unsubscribe.

Your rights

Under UK GDPR you have the right to: access your data, correct inaccurate data, request deletion, restrict or object to processing, and data portability. To exercise any of these rights, contact us at datamanager@heybreeze.co.uk.

Cookies

Our site uses cookies for essential site functions (e.g. shopping cart), analytics, and marketing. See our Cookie Policy for full details.

Changes to this policy

We may update this policy from time to time. Changes will be posted on this page with an updated revision date.

Contact us

If you have questions about this policy or how we handle your data, contact us at datamanager@heybreeze.co.uk or write to HeyBreeze Ltd, 47 Bengal Street, Manchester, M4 6BB.

You can also lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.